Frequently Asked Questions + Policies

Who will be at the property during my event/wedding?

A: 2-3 staff members onsite during an event which includes someone from management.

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Is a coordinator required? 

A: Yes.  

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Do I need a wedding planner? 

A: We do not require wedding planners. 

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Can I use my own vendors ? 

A: We kindly request that the vendors you hire are on our list. The reason for this is simple, we want the best and most reliable group of vendors for your event to help ensure your satisfaction. If you opt to choose a vendor that is not on our list, please notify our site manager or our property coordinator so that we can ensure they are LICENSED AND INSURED. It is our utmost hope that your day flows smoothly.

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Will there be more than one event on the property during my event?

A: No. We believe in privacy and our clients can expect our focus to be solely on them.​

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Can we use candles or sparklers?

A: Unfortunately, we do not allow any type of flame on the property that could potentially start a fire. Violation of this constitutes a fine to the renters of the venue. We’ve found that white glowsticks are amazing alternatives to sparklers.

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Do you have a set up that our bartenders can utilize?

A: Yes. And we require all bartending staff to utilize the space we’ve designated as the bar area. 

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What time can we arrive at the property on the day of the event?

A: You will have access at 10am. You are welcome to do your hair and make-up in the bridal suite and the same applies for the groom in our groom’s suite. Vendors may also come at this time to start setting up.

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How long do we have at the venue?

A: 10 am to 11pm (Music stopped at 10) premises fully vacated by 11pm – There is a 1-hour window from 10pm to 11pm for wrap up/clean up) You may purchase additional time. 

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May we leave vehicles parked overnight?

A: Yes - safety is our utmost priority. All vehicles must be picked up by 9am the following day. No exceptions. Vehicles not picked up by 9:30am will be picked up by the towing company at the car owner's expense. We enforce this out of respect for the renters the following day.

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Does my rental include a rehearsal?

A: Yes. The rehearsal is scheduled in advance as the venue is booking up and their may be events occurring the day before. 

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Easiest way to communicate with the venue for any wedding related communication?

A: Email or text is always easy, fast and convenient! But you can also call us. We might be away from our desks depending on the day and number of tours and events, but we will always get back to you within 1-2 days.

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Policy on alcohol?

A: Alcohol must be served by ABC certified bartenders. We allow beer, two wine options, and two signature drinks that contain liquor. We do not allow cash bars on the property. You may hire our bartenders or choose to hire your own.

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Can our caterer use the kitchen to cook?

A: We have a prep kitchen that includes a sink and counter space for prepping. Our kitchens are not designed for commercial cooking and are to be used for plating ready-made food to serve to your guests. Caterers should be prepared to bring food in hot boxes or coolers to keep it at the correct temperature for your event.

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Do you allow animals?

A: We love animals, but we also understand that there is a risk when an animal is not familiar with the people or its surroundings. With this, we make an exception for service animals trained to do specific tasks, but we do not allow other types of animals/pets.

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Where can we get wedding insurance?

A: Please visit wedsurance, wed safe, farmers or any insurance carrier – The Margaux must be listed as additionally insured. We’re happy to walk you through the whole process, it’s very easy!

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Why do you require wedding insurance?

A: You'll find this requirement to be quite common amongst wedding venues, and here's why. When you sign a venue agreement, you are assuming liability for yourselves, your guests and for the venue for your rental period. This type of policy can help protect you from financial loss in case you're found responsible for property damage or injuries that occur during the event. We suggest budgeting $300 for your policy.

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What are the options for catering?

A: You can choose to hire your own caterer for your event from our list of caterers OR You can choose to have catering and bartending through us, and we will partner with one of our trusted catering vendors to help with food and beverage options!

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Can we use real or fake flowers anywhere we want?

A: Yes and No. Indoors, you may use faux petals however, real petals must be used outdoor as it is better for the environment. Faux petals scattered throughout the grounds (outdoors) will automatically add the clean up fee. 

 

What is the deposit amount?

A: $3,500 

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What about the remaining balance process? 

A: After the deposit, the remaining balance is split into 2 or 3 separate payments. Whichever the client prefers. 

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